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Privacy Policy

Data Privacy Statement for Sutter Instrument Co.

Last updated: November 1, 2024

At Sutter Instrument Co. (www.sutter.com), we are committed to protecting your personal data and your privacy. This Data Privacy Statement outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

  • Google Analytics: We use Google Analytics to collect data about how visitors use our website. This includes information such as IP addresses, device types, browser types, and pages visited. This data is anonymized and is used solely for analytical purposes to improve our website.

  • Email Addresses: If you submit your email address through our website, we will only use it to contact you regarding your inquiry or for other communications you have consented to.

2. Legal Basis for Processing Personal Data

We rely on the following legal basis to process your personal information:

  1. Consent: By using our website, you give explicit consent to process your data for the specific purposes outlined in the section “How We Use Your Information.”
  2. Legitimate interests: We believe that processing your data is necessary for our legitimate business interests, and these interests do not override individual rights or freedoms.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To analyze website traffic and usage patterns via Google Analytics.
  • To respond to your inquiries or provide information you have requested.

4. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this statement. We will retain Google Analytics data according to Google’s policies and guidelines.

5. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • The right to access your personal data.
  • The right to rectify any inaccuracies in your personal data.
  • The right to erase your personal data.
  • The right to restrict processing of your personal data.
  • The right to data portability.
  • The right to withdraw consent at any time, where we rely on your consent to process your personal data.

To exercise any of these rights, please contact us at privacy@sutter.com.

6. Security of Your Information

We take the security and confidentiality of your personal information seriously:

  1. Encryption: We use encryption technologies to protect data in transit.
  2. Secure servers: Our servers are stored on secure networks with access controls and monitoring.
  3. Employee training: Our employees undergo regular training on handling sensitive information.

7. Changes to This Statement

We may update this Data Privacy Statement from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this statement periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Data Privacy Statement or our data practices, please contact us at:

privacy@sutter.com
+1 415-883-0128