We collect your data (specifically outlined below), such as email address and other details, and location in order to send you our email newsletters, invitations to events and other information regarding Sutter products. Sutter does not share this information with 3rd parties, and we will never share your information without your explicit permission. Please read this notice carefully.
HOW WE USE YOUR INFORMATIONWe use the personal information (such as email address, or physical address) that you directly provide to us for the following purposes:
- To send you our email newsletter
- To send catalogs or product information through regular mail
Sutter will not share your personal information with any third party without your permission, except to select third parties who help run our website and send our emails. Please email us at email@example.com for an up-to-date list of third parties we use for users outside of the EU.We also use non-personally identifiable information as part of Google Analytics (such as links you click on) for the following purposes:
- To analyze profile or behavioral data to help us improve the content and products we offer you
- To improve our site
- To track usage trends to prepare for traffic load demands
- To efficiently distribute our emails
- To diagnose problems with our server so you can have an error-free experience
THE INFORMATION WE COLLECTOn our website and in our emails, you will be presented with the opportunity to sign up for newsletters. The type of information collected on those pages generally includes but is not limited to:
- Email address
- Company/University address
- Billing address
- Content you visited
- Time spent on page
- Number of pages visited
- How often you visit our site
- Links clicked
- Determining if you found our content from another website
- Your internet protocol (IP) address—it’s usually associated with the place from which you enter the internet, like your internet service provider, your company or your university
More information about the type of information collected by Google Analytics can be found here: https://support.google.com/analytics/topic/2919631?hl=en&ref_topic=1008008
HOW WE STORE YOUR INFORMATIONAll information described above is stored on nonpublic database servers. These servers are located in Sutter’s physical offices. A copy of our email address database is also located on a nonpublic marketing automation server maintained by Mail Chimp (www.mailchimp.com) for purposes of sending out our quarterly newsletter.
HOW LONG WE STORE YOUR INFORMATIONWe will store your information indefinitely unless you follow the instructions to delete your data as described below.
HOW TO REQUEST THE INFORMATION WE STORE ABOUT YOUIf you would like to request the information we store about you, please email us at firstname.lastname@example.org with the subject “My Stored Data.”
HOW TO ASK US TO DELETE YOUR DATAIf you would like to unsubscribe from our communications at any time, you may do so in the footer of any of our emails. If you would like us to delete your information entirely, please email us at email@example.com with the subject line “Delete My Data.” Otherwise, by continuing to interact with our website and emails, you provide us with permission to manage and use your data as described above.
HOW TO UNSUBSCRIBE FROM EMAILSYou can opt out of receiving email communications at any time by clicking the “unsubscribe” link found at the bottom of all of our emails.
LINKS TO OTHER SITESSutter Instrument may create links allowing you to access third-party sites or the site of our resellers and distributors. Sutter is not responsible for the content that appears on these sites and does not manage how data is collected on these sites. Please read those sites’ individual privacy policies to see how they’ll use your data.