At Sutter Instrument Co., we are devoted to providing unparalleled customer service
and technical support to our customers. Our Customer Service department is happy to provide you with additional information about our products and a quotation of price and availability.

For our customers outside of the US who are looking for a local distributor, we have included a list of international companies who can provide local sales, service and support. Please see the Distributor Directory for listings.

For general questions and inquiries, you may contact us by email at info@sutter.com
or you may phone us directly at 415.883.0128.

Please note that we are located in California, USA and our normal business hours are 8:00am to 5:00pm Pacific Time, GMT-8.

Sutter Instrument Company
One Digital Drive
Novato, CA 94949
USA

USA/Canada 888.883.0128
Tel: 415.883.0128
Fax: 415.883.0572
General email: info@sutter.com

For technical issues, please see our Technical Support page for immediate answers to some Frequently Asked Questions (FAQ). If you do not find a solution in the FAQ's, you can email your question to a technical support engineer.

Our technical support engineers and the products they handle:

Adair Oesterle - P-97, P-87, P-30, BV-10, XenoWorks Micromanipulator, Digital Microinjector, Analog Microinjector, (Discontinued Products: P-80, P-80PC, P-77)

Rick Ayer - MP-285, MP-225, Lambda LS lamp, MPC-200, MPC-385, MPC-325, MPC-365

Simona Stelea - P-2000, Lambda DG-4, Lambda XL

Dan Carte - Lambda 10-3, Lambda 10-2, Lambda 10-B & 10-C, SmartShutter, filter wheels

If you do not see your instrument listed above, please email tech@sutter.com or phone us at 415.883.0128.  Your questions will be directed to the engineer who is most knowledgeable about your instrument.  Our business hours are 8:00am to 5:00pm Pacific Time, GMT-8.